Is ClickUp HIPAA Compliant? Yes, But Not on Every Plan
TLDR
ClickUp offers HIPAA compliance on its Business Plus and Enterprise tiers. Free Forever, Unlimited, and Business plans do not include a BAA. Business Plus costs $19/user/month (billed annually), making it one of the more affordable paths to HIPAA compliance among general-purpose project management tools — but per-user pricing still adds up quickly for small practices.
The Short Answer
ClickUp is HIPAA compliant, and unlike most general-purpose project management tools, it offers a BAA below the Enterprise tier. ClickUp Business Plus at $19/user/month includes a BAA, which puts HIPAA compliance within reach for practices that Asana Enterprise+ and Monday.com Enterprise price out.
Free Forever, Unlimited ($7/user/month), and Business ($12/user/month) plans offer no BAA. Using any of them with protected health information is a HIPAA violation.
What ClickUp Requires for HIPAA Compliance
Upgrading to Business Plus is self-serve. You do not need a sales call or a contract negotiation. That alone makes ClickUp more practical for small practices than most alternatives at this compliance level.
One caveat: ClickUp has adjusted its plan structure and tier names over time. Before committing, check ClickUp’s current pricing page and confirm the tier you are buying explicitly includes a BAA. That is the only thing that matters for HIPAA purposes.
What This Means for Small Practices
Per-user pricing is the constraint. A 10-person clinic on Business Plus pays $190/month; at 25 staff, that is $475/month. The cost scales with every hire.
ClickUp was built for software teams and agencies. Your practice will use a fraction of its features. More importantly, you will need to configure and enforce PHI handling policies yourself. ClickUp is a compliant container, but it does not prevent a staff member from attaching a document with patient data to an integration that sends it somewhere it should not go. That responsibility stays with your team.
Feature Restrictions in HIPAA Mode
ClickUp connects to hundreds of external services — Slack, Google Drive, Zapier, and many others. Each one that processes or transmits data needs its own HIPAA review. ClickUp’s guidance for HIPAA configurations is to audit which integrations are active before you start using the tool for PHI-related tasks.
Files attached to task comments carry the same risk. They live in ClickUp’s infrastructure, but once they pass through an integration, the data path gets complicated. Audit before you go live, not after.
Who Should Use ClickUp
ClickUp Business Plus is a good fit for practices that have already built workflows in ClickUp at lower tiers and want to reach compliance without starting over in a new tool. If you have someone on staff who can audit integrations and configure the workspace correctly, getting set up is manageable.
Who Should Look Elsewhere
For practices starting from scratch, the per-user cost is worth comparing against flat-rate alternatives. PHIGuard at $20/month covers up to 10 staff with a BAA included and adds compliance program features ClickUp does not offer. At 15 staff, that is $20/month versus $285/month on ClickUp Business Plus. The difference grows as you hire.
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- Business Associate Agreement (BAA)
- A contract required by HIPAA between your practice and any vendor handling protected health information. Without one, using a tool with PHI is a HIPAA violation.
DEFINITION
- Business Plus
- ClickUp's third-tier plan at $19/user/month (billed annually). It is the lowest ClickUp tier that includes a BAA and HIPAA compliance controls.
DEFINITION
Q&A
Is ClickUp HIPAA compliant?
ClickUp is HIPAA compliant on Business Plus ($19/user/month) and Enterprise (custom pricing). Free, Unlimited, and Business plans do not include a BAA and cannot be used with PHI.
Q&A
Can a small medical practice use ClickUp without paying enterprise prices?
ClickUp Business Plus at $19/user/month is not enterprise-priced, but per-user costs still scale against small practices. A 10-person clinic pays $190/month versus $20/month for a purpose-built tool like PHIGuard.
Q&A
What features does ClickUp restrict for HIPAA?
ClickUp recommends careful management of integrations and comment attachments in HIPAA configurations. Any integration that sends data to an external service needs to be vetted to ensure it doesn't expose PHI.
Want to learn more?
Is ClickUp HIPAA compliant?
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What is a BAA?
What features are restricted in ClickUp's HIPAA mode?
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